During the use of your surveillance system you may encounter any number of, but not limited to: oddities, glitches, hiccups, and or malfunctions. This is the nature of ALL digital components and computer related equipment. Using this form will ensure that you are getting the best possible service from your chosen system integrator Reliable Security Sound Data.

In the event that you do experience a system “malfunction” please answer the following questions to the best of your ability and promptly notify your supervisor and Reliable Security Sound Data.

* indicates required field
Location, Device, or Component having issues
indicate camera # and type(Fixed, PTZ, IP)
If the issue is control center related please answer the following
(i.e., CIP, Word, Notepad)
Watching Video, Reviewing Video, Accessing Files, Writing a Report

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