During the use of your surveillance system you may encounter any number of, but not limited to: oddities, glitches, hiccups, and or malfunctions. This is the nature of ALL digital components and computer related equipment. Using this form will ensure that you are getting the best possible service from your chosen system integrator Reliable Security Sound Data.
In the event that you do experience a system “malfunction” please answer the following questions to the best of your ability and promptly notify your supervisor and Reliable Security Sound Data.
Your Name (required)
Your Email (required)
Complaint and Description of Issue
Workstation (indicate which:)
Camera (indicate which:)
Control Center Live View
Control Center Recorded View
What programs are currently running?
What were you doing when the issue occurred?
Please send a screen shot of any warnings, or prompts from windows or related programs:
Please enter the CAPTCHA code in the form below and then click on the SEND buttom.